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Privacy Policy

Last Updated: October 2nd, 2023

1. Introduction

Welcome to vonkachez.com website, Vonka Chez store, VDCHEZ Enterprises. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your data, whether you are in the United States or Europe.

2. Data We Collect

We collect various types of data, including:

  • Personal Information: Name, address, email, phone number, and other identifying information when you create an account or make a purchase.

  • Payment Information: Credit card details, billing address, and payment history when you make a purchase.

  • Browsing Information: Data about your interactions with our website, including IP address, browser type, and pages visited.

  • Cookies and Tracking Technologies: We use cookies and similar technologies to collect data about your browsing experience. You can manage cookie preferences through your browser settings.

3. Legal Basis for Data Processing

We process your data based on one or more legal grounds, including the necessity of processing for contract performance, compliance with legal obligations, consent when required, and legitimate interests.

4. Children's Data Protection

We are committed to protecting the privacy of children. Our services are not intended for users under the age of 16 (or a different age as required by applicable laws). We do not knowingly collect or solicit personal information from children without parental consent.

If you believe that we have collected personal information from a child without parental consent, please contact us immediately at support@vonkachez.com, and we will take steps to delete such information.

5. How We Use Your Data

We use your data for various purposes, including:

  • Order Processing: To fulfill your orders, provide services, and manage customer accounts.

  • Communication: To send order confirmations, updates, and respond to inquiries.

  • Marketing: To send promotional offers and newsletters if you opt-in to receive them.

  • Analytics: To improve our website and understand customer preferences.

6. Data Sharing

We may share your data with third parties for purposes such as payment processing, shipping, and marketing. We only share data necessary to fulfill these purposes, and we require these parties to maintain the confidentiality and security of your data.

7. International Data Transfers

Your data may be transferred to and stored in countries outside of your home country, including the United States and European Union. We take measures to ensure data protection during these transfers, such as using Standard Contractual Clauses or other lawful mechanisms.

8. Data Retention

We retain your data only for as long as necessary for the purposes described in this policy or as required by law.

9. Your Rights

Depending on your location and applicable laws, you have certain rights regarding your data, including the right to access, correct, delete, or restrict its use. To exercise these rights, please contact us at support@vonkachez.com

10. Security Measures

We implement reasonable security measures to protect your data from unauthorized access or disclosure.

11. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

12. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Please check vonkachez.com frequently for any new updates.

13. Contact Us

If you have any questions or concerns about our privacy practices or this Privacy Policy, please contact us at support@vonkachez.com

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